Courses Details

• Videos 1
• Duration 6 months
• Skill level Intermediate
• Language English

Learning Outcomes

Course Description

Certificate in Giving and Receiving Feedback

Offered by: State University of New York
In Collaboration With: Get Set Go World
Special Scholarship: Limited time offer from the National Education Foundation (NEF)

Course Overview:

The Certificate in Giving and Receiving Feedback is designed to enhance your communication skills by teaching you how to effectively deliver and receive feedback. This course aims to foster a culture of constructive criticism, leading to personal and professional growth.

Course Content:

1. Principles of Effective Feedback:

   • Understanding the importance of feedback in professional development.
   • Techniques for delivering constructive feedback.
   • Balancing positive and negative feedback to encourage growth.

2. Receiving Feedback Gracefully:

   • Strategies for receiving feedback with an open mind.
   • How to handle criticism and use it for self-improvement.
   • Building resilience and adapting feedback for better performance.

3. Communication Techniques:

   • Effective verbal and non-verbal communication skills.
   • The role of active listening in feedback exchanges.
   • Crafting feedback that is clear, specific, and actionable.

4. Feedback Implementation:

   • Applying feedback to set and achieve personal and professional goals.
   • Creating action plans based on feedback.
   • Measuring the impact of feedback on performance.

Learning Outcomes:

• Enhanced Communication Skills: Master the art of giving and receiving feedback with clarity and respect.
• Improved Team Dynamics: Foster a positive and collaborative work environment.
• Career Advancement: Stand out with advanced communication and leadership skills.
• Personal Growth: Build confidence and develop a constructive approach to feedback.

Target Audience:

• Professionals: Anyone looking to improve their communication skills in a professional setting.
• Team Leaders & Managers: Individuals responsible for leading teams and providing feedback.
• Career Changers: Those seeking to enhance their skills for career advancement.
• Students & Graduates: Those entering the workforce and aiming to develop strong communication abilities.