Courses Details

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140000

SUNY UNIVERSITY
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Business Skills - State University of New York (USA)
  • Videos 1
  • Duration 6 months
  • Skill level Intermediate
  • Language English
Learning Outcomes
Course Description

Certificate in Giving and Receiving Feedback

Offered by: State University of New York
In Collaboration With: Get Set Go World
Special Scholarship: Limited time offer from the National Education Foundation (NEF)


Course Overview:

The Certificate in Giving and Receiving Feedback is designed to enhance your communication skills by teaching you how to effectively deliver and receive feedback. This course aims to foster a culture of constructive criticism, leading to personal and professional growth.


Course Content:

  1. Principles of Effective Feedback:

    • Understanding the importance of feedback in professional development.
    • Techniques for delivering constructive feedback.
    • Balancing positive and negative feedback to encourage growth.
  2. Receiving Feedback Gracefully:

    • Strategies for receiving feedback with an open mind.
    • How to handle criticism and use it for self-improvement.
    • Building resilience and adapting feedback for better performance.
  3. Communication Techniques:

    • Effective verbal and non-verbal communication skills.
    • The role of active listening in feedback exchanges.
    • Crafting feedback that is clear, specific, and actionable.
  4. Feedback Implementation:

    • Applying feedback to set and achieve personal and professional goals.
    • Creating action plans based on feedback.
    • Measuring the impact of feedback on performance.

Learning Outcomes:

  • Enhanced Communication Skills: Master the art of giving and receiving feedback with clarity and respect.
  • Improved Team Dynamics: Foster a positive and collaborative work environment.
  • Career Advancement: Stand out with advanced communication and leadership skills.
  • Personal Growth: Build confidence and develop a constructive approach to feedback.

Target Audience:

  • Professionals: Anyone looking to improve their communication skills in a professional setting.
  • Team Leaders & Managers: Individuals responsible for leading teams and providing feedback.
  • Career Changers: Those seeking to enhance their skills for career advancement.
  • Students & Graduates: Those entering the workforce and aiming to develop strong communication abilities.

Course content
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Instructor

SUNY UNIVERSITY

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